Privacy policy

Who we are

Denada Co.

ABN: 823 088 327 86

https://www.denadaco.com

Why this privacy policy exists

Denada Co takes your data privacy seriously. We respect that you own your personal data and you’re entitled to know how we collect, store and use your data.

We will never sell your personal data to a third party.

Cookies and analytics data collection

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. We also share this data with Google Analytics for additional site traffic and activity understanding. By collecting this data we are able to improve the website for a better user experience.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit About the cookies Squarespace uses.

Personal data collection

If you create a customer account on this website, or make a purchase using this website, we collect personal information to improve our checkout experience and customer service.

This information may include your:

  • Billing and shipping address(es)

  • Details about your orders (for example, your shirt size)

  • Email address

  • Name

  • Phone number

We share this information with Squarespace, our website hosting provider, so they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

Additionally, we use Shopify to sell our products and your personal data will be safely transmitted and stored in the Shopify system so we can fulfil your order. You can learn more about the Shopify privacy policy here.

You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:

  1. You enter your email address at checkout, or are logged into your Customer Account.

  2. You add a product which is in stock to your shopping cart.

  3. You close your browser or leave this website without completing your purchase.

You can unsubscribe from these messages at the bottom of the email.

The email will link back to this website, where you can pick up where you left off and complete your purchase.

We may email you with messages about your order or account activity. For example, we may email you to tell you that:

  • You’ve created a Customer Account

  • Your Customer Account password has been reset or updated

  • You’ve made a purchase

  • Your order has shipped

It’s not possible to unsubscribe from these messages.

We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf. We also share your contact information with Shopify for the same reasons.

Marketing emails

When you sign up to the Denada newsletter aka ‘The Scoop’, we may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.

We also use MailChimp to send marketing emails, so your personal data will be securely transmitted and stored in our MailChimp account. You can learn more about the MailChimp privacy policy here.

Fonts

This website uses font files from Google Fonts and Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:

  • Information about your browser, network, or device

  • Your IP address

If you would like to request any personal data we retain for you be deleted permanently, please send an email to: scoop@denadaco.com